Job Purpose:

The GIS Systems Expert will be responsible for the administration, maintenance, and continuous improvement of the organizations ArcGIS-based systems. This role ensures the effective functioning of GIS infrastructure by providing support, implementing solutions, managing system updates, and optimizing performance to meet operational and strategic needs.

Key Responsibilities:

• Administer and manage ArcGIS Enterprise and related GIS systems (ArcGIS Server, Portal for ArcGIS, ArcGIS Online).
• Monitor system health, performance, and security; troubleshoot issues and apply corrective actions.
• Coordinate and execute periodic system updates, upgrades, and patches with minimal downtime.
• Provide user support and training to ensure efficient use of GIS tools across departments.
• Collaborate with stakeholders to gather requirements and deliver geospatial solutions tailored to business needs.
• Design and implement data models, geodatabases, and custom GIS applications or tools as needed.
• Ensure data integrity, quality assurance, and standardized documentation of workflows.
• Develop and maintain automation scripts (e.g., Python, ModelBuilder) for data processing and routine tasks.
• Evaluate and integrate new GIS tools or technologies to enhance system capabilities.
• Maintain system documentation, technical manuals, and support guides.

Required Qualifications & Skills:

• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field.
• Minimum of 8 years of experience
• Proficiency with ArcGIS Enterprise (Server, Portal, Data Store) and ArcGIS Online.
• Strong understanding of spatial databases (e.g., PostgreSQL/PostGIS, SQL Server).
• Experience with scripting languages (Python, JavaScript) for automation and customization.
• Familiarity with web mapping frameworks (e.g., ArcGIS Web AppBuilder, Experience Builder).
• Excellent problem-solving skills with a proactive and analytical approach.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills to translate technical concepts for non-technical users.

Preferred Qualifications:

• ESRI certifications (e.g., ArcGIS Desktop Associate, Enterprise Administration Professional).
• Experience with cloud-based GIS deployments (e.g., AWS, Azure).
• Knowledge of data integration with enterprise systems (e.g., ERP, asset management systems).
• Familiarity with version control systems (e.g., Git) and Agile/Scrum methodologies.

Working Conditions:

Office-based

May require occasional after-hours support during system upgrades or incidents.

Vertical:

Technology