Role Summary

The AI Adoption & Change Manager develops and delivers the change management and adoption framework that turns enterprise AI initiatives including GenAI, automation, and data-driven projects into sustained, everyday ways of working. 

This role assesses organizational readiness and adoption barriers, builds use-case adoption roadmaps aligned to delivery milestones, drives stakeholder engagement, communication and enablement, and tracks adoption and value-realization KPIs so AI investments convert into measurable business value.

Key Responsibilities

AI Change & Adoption Framework

• Develop and implement an AI Change Management & Adoption framework for enterprise AI initiatives.
• Support the transition from AI readiness to adoption, behavioral change, and sustained usage.

AI Use Case Adoption Planning

• Assess organizational readiness, change impacts, stakeholder needs, and adoption barriers.
• Develop AI use-case adoption roadmaps and plans aligned with delivery milestones.
• Work with AI, business, technology, and product teams to prepare organizations for AI releases.

Stakeholder Engagement, Communication & Enablement

• Develop stakeholder engagement, communication, training, and enablement plans.
• Translate complex AI concepts into clear, practical business and user messaging.
• Develop AI awareness, training, and upskilling programs to support adoption.

Adoption Measurement & Value Realization

• Define and track AI adoption, usage, and value-realization KPIs.
• Develop adoption dashboards and provide recommendations to improve adoption and business value.
  

Experience Required

• Minimum of 8+ years of experience in change management, digital transformation, or technology adoption.
• 2-3+ years supporting AI, GenAI, automation, data, or digital transformation initiatives.
• Strong understanding of AI/GenAI, organizational change, stakeholder management, and business transformation.
• Excellent communication, facilitation, influencing, and stakeholder-management skills.

Vertical:

Technology