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PROGRAM MANAGER/CHANGE MANAGEMENT LEAD - ARABIC SPEAKER
Job Ref
L577364R
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JOB RESPONSIBILITIES:
1. Change Management Strategy:
- Develop comprehensive change management strategies aligned with the program's goals and objectives.
- Identify potential risks and resistance factors and proactively address them.
- Collaborate with leadership to integrate change management processes into project plans.
- Document the change management strategy and all its building blocks and components into change management plan documents.
2. Communication and Stakeholder Engagement:
- Create and execute effective communication plans to keep stakeholders informed of changes.
- Develop strategies to keep the customer's employees and stakeholders at all levels engaged, ensuring their understanding and support for change initiatives.
- Put in place strategies to foster a positive and collaborative work environment during periods of change.
3. Training and Development:
- Work with partners and customers to identify the support and resources needed to facilitate a smooth transition towards the target state.
- Work with partners and customers to design and implement training programs to equip employees with the necessary skills for the new processes and systems.
4. Measurement and Sustainability:
- Establish key performance indicators (KPIs) to measure the success of change initiatives.
- Develop strategies to conduct regular assessments and feedback sessions to gauge the impact of change on customer's employees and organization.
5. Collaboration and Leadership:
- Collaborate with cross-functional teams to ensure seamless integration of change initiatives.
- Provide leadership and guidance to change management teams, fostering a culture of adaptability and continuous improvement.
REQUIREMENTS
- A proven experience as a Change Management Lead on large scale Digital Transformation programs or similar programs
- In-depth knowledge of change management principles, methodologies, and best practices
- Experience working with government entities in the UAE (preferably) or the region.
- Experience in organizing major events involving high profile stakeholders and a large number of employees using the latest innovations in this domain.
- Excellent communication and interpersonal skills (Arabic and English)
- Strong leadership abilities with the capacity to influence and inspire others.
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Technology